Learn About Our Refund Policy | Atika Energy Jar Returns and Exchange Guidelines

The information provided below is for general guidance only. Atika Energy Jar creates handcrafted, perishable food products and therefore operates under specific refund and replacement policies. This policy complies with California cottage food regulations and standard e-commerce practices for edible goods.

Because our jars are made fresh and contain natural, perishable ingredients, we do not accept returns or issue refunds once a product has been shipped or delivered.

At Atika Energy Jar, we want you to feel confident about every purchase. This refund policy explains how refunds, returns, and exchanges are handled to ensure complete customer satisfaction.

Order Cancellations & Refunds
If you need to cancel an order, please contact us within 24 hours. Our refund policy allows full refunds on orders canceled before shipment. Once shipped, standard return rules apply.

Returns & Exchanges
Should an item arrive damaged or incorrect, email our support team with your order number and a photo. Under this policy, we’ll issue a replacement or refund within 3–5 business days after approval.

Non-Returnable Items
Because our jars contain fresh, perishable ingredients, opened or used products are not eligible for return. We list all details here so policy stays clear and transparent.

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